Frequently Asked Questions
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Your combined gross monthly household income must be at least 3× the monthly rent. Households with no verifiable income are automatically disqualified.
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It depends on how you earn income. Full or part-time employees need their 4 most recent consecutive pay stubs, plus verification directly through the employer. Applicants with a job offer need a signed letter of intent to hire on company letterhead showing the start date and rate of pay. Self-employed applicants need last year’s tax return and the past 3 months of bank statements. Applicants receiving SSI, disability or retirement income need a current government benefit letter, or investment or trust income statements on official letterhead.
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Common reasons include income that can’t be verified or is too low, an active wage garnishment, a credit score below the minimum, an eviction filing or judgment within 2 years, a landlord collection within 3 years, a foreclosure within 5 years, late or NSF rent payments, and documented lease violations. The full list is not limited to these examples.
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Commercial applicants need 2 years of tax returns, 6 months of bank statements, LLC documents (certificate of good standing, articles of organization and EIN), and a personal financial statement sent via DocuSign.
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The minimum credit score is 575. We pull credit reports through TransUnion SmartMove. If your score is within 25 points of the requirement, you may still be approved with a higher security deposit or a co-signer. Denial reasons can include an involuntary repossession or open bankruptcy within 5 years, a collection account owed to a previous landlord, or a history of late or delinquent payments.
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Yes. We run a criminal background check on every applicant and occupant age 18 or older. Convictions for violent acts or crimes of dishonesty may be cause for denial, and we consider the nature and severity of the offense and how much time has passed. Denial reasons can include violent felony convictions, non-violent felony convictions within 5 years, active warrants, drug manufacturing, distribution or possession convictions, or a registered sex offender in the household. -
One cat or dog under 40 lbs is allowed per property, case by case. Two animals may be acceptable if each is under 20 lbs and the property size allows. No dogs under 1 year old. A $50/ monthly pet fee per animal applies, and proof of insurance for your pet or ESA is required before move-in. Spay/neuter documentation or an animal interview may be requested.
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The list is not exhaustive. Restricted dog breeds include Pit Bulls, Rottweilers, Presa Canarios, German Shepherds, Huskies, Malamutes, Dobermans, Chow Chows, St. Bernards, Akitas, Staffordshire Terriers, Karelian Bear Dogs, and mixes of these. Also not allowed: aquariums, rodents, tarantulas, piranhas, reptiles, ferrets, skunks, raccoons, squirrels, rabbits, and birds such as parrots, cockatiels and macaws.
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Service and companion animals may not be subject to the restricted list. Applicable service or support animal documentation is required.
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For studios and 1 bedrooms with any utility included, an additional occupant costs $40, or an amount determined by the management company.
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Yes. Tenants must carry at least $100,000 in general liability coverage, list the landlord as an additional insured, and provide the declaration page.
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Online through Buildium, or at local retailers through PayNearMe. EFT payments carry a $3.50 per-transaction fee; credit or debit cards are 2.99% per transaction.
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The first reversed payment triggers an email notification. After a second reversed payment, online payments are turned off for the remainder of the lease. The late fee policy in your lease also applies to reversed payments.
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The initial move-in fee is $199 for a studio or 1 bedroom, and $249 for a 2 bed/2 bath. The application fee is $60 per applicant